Avaaz

About Avaaz

Avaaz is an international campaigning and advocacy organisation that provides its global membership of almost 70 million people with opportunities to make our world a better place.

We’re one of the world’s largest online global campaigning movements, with people from every corner in the world taking action to close the gap between the world we have and the world most people everywhere want. This includes protecting human rights worldwide, supporting indigenous struggles, saving our planet from climate change and other threats, and fighting to stop disinformation and other cyber threats from undermining our democracies. 

Our model enables people to channel their voices into a powerful collective force at tipping point moments to impact the pressing global challenges of our time, from climate and ecological collapse to human rights abuses and the dismantling of democracy. 

Avaaz is funded through small donations from individual Avaaz members, no big money from governments or corporations. This keeps us independent and allows us to keep a laser focus on doing what the world needs.

Operations Support Officer, CEO Office - Position Overview

This position is an exciting opportunity at the heart of Avaaz. The CEO office oversees each and every part of the organisation, and their assistant is an essential part of making that possible! The CEO office is responsible for developing the vision and strategy of the organisation and delivering on our short, mid, and long term goals. We need someone who can provide flawless administrative support and calendar management. The ideal candidate will have a proven track record in logistics, with the ability to effectively support the CEO’s office in managing and adapting to shifting priorities. The focus will be on providing high-level assistance to the Chief of Staff in managing priorities, executing strategic initiatives, and coordinating efforts across the CEO's office.

This role reports to the Chief of Staff, CEO Office.

Responsibilities

•  Manage and monitor the CEO’s office inbox, prioritize tasks, and ensure smooth progress throughout each day.
• Conduct research, perform fact-checking, proofread, and prepare briefings as needed.
• Provide comprehensive administrative and personal support.
• Organize and coordinate schedules, meetings, travel arrangements, and logistics for the CEO and Deputy Director.
• Enable efficient communication between the CEO, Deputy Director, and broader team for seamless collaboration.
• Oversee administrative tasks and coordinate with the Avaaz Board to ensure adherence to internal bylaws.
• Support additional administrative and organizational responsibilities within the Operations team, including assisting with planning team retreats.

Qualifications 
The following list of qualifications is what we believe gives you the experience required to work in our environment and deliver on the responsibilities listed above. You should apply for this role if you believe you have the necessary experience, even if you don't meet all the requirements below:

• Experience in an executive-level support or operations role with demonstrated track record of success;
• Strong teamwork skills, comfortable in a highly collaborative team culture and a hierarchical team structure
• A growth mindset and a strong drive to challenge yourself and continuously improve.
• Ability to maintain confidentiality and handle sensitive matters with discretion and diplomacy
• High professionalism, self-motivation, efficiency and results-oriented delivery on short timeline
• Ability to adjust quickly to changing conditions and requirements
• Passion and commitment to global justice, citizen empowerment, and social change
• Excellent written and verbal communication skills.
• Proficient in Google Suite and online communication systems (Slack, Zoom, etc).
• Excellent written and verbal skills in English; additional languages are an asset.

Location
Avaaz is a virtual organisation, with most of our work done online. Our staff are based all over the world. For this position, the candidate would ideally be based in the Eastern Timezone (EST). Strong candidates outside the preferred location will also be considered.
Compensation and Benefits
We make sure our salaries match both your experience and the cost of living where you are based. Our packages are aligned with top international NGOs, so you can count on a competitive offer:
US$79,000- US$102,000 - For candidates based in the US and Canada.

For other locations, we’ll provide an accurate salary range  to reflect the cost of living in your area.

The development of our employees is paramount. To support this, we include these benefits:

• 5 weeks paid vacation per year.
• 10 paid holidays per year.
• Up to USD 3.000 training and development per year.
• Up to USD 1.500 for language development per year.
• Out-of-Home Workspace Rental.

Application Timeline
We are reviewing applications on a rolling basis, and encourage all candidates to submit applications as soon as possible. 

Our Commitment to Diversity and Inclusion 
As a global organisation with millions of members worldwide, it’s important to us that our team reflects the diversity needed to lead a movement of people from across the planet, rising to meet some of the most complex challenges humanity has ever faced. We believe we can only succeed by building a diverse team full of fresh perspectives and original ideas, and we are committed to creating a working environment in which everyone has an equal opportunity to fulfil their potential.

Our team includes speakers of English as their first or second language, self-taught and university-educated, and people with all sorts of professional backgrounds. If doing the job you just read about would excite you to come to work every day, we want you to apply if you’re talented, hard-working, and committed to making a difference.

We do not discriminate based on race, ethnicity, colour, ancestry, language and accent, national origin, citizenship, sex, gender identity or expression, sexual orientation, age, family/parental or marital status, political affiliation, religion, socioeconomic class/caste, disability. 

We’ll provide reasonable accommodations for qualified applicants with disabilities or special needs to participate in the application process, so please let us know if you have such a request when you apply.

Please do not send your application via email. Only applications received via the form online will be considered. Thank you!